Delete Your Account

You can delete your pinpointsurf account and personal data at any time. There are two ways to do it.

Delete in the app

Open Settings → Account → Delete Account and confirm. This deletes your account immediately.

Request deletion by email

If you can't access the app, email support@pinpointsurf.com from the email address on your account and ask to delete your account. I verify the request by confirming you control that email, then delete the account within 30 days (usually much sooner).

What gets deleted

Deletion permanently removes your account record, saved spots, preferences, and the personal data associated with your account, as described in the Privacy Policy. It can't be undone — saved spots and preferences can't be recovered. Certain records may be retained where required for legal or fraud-prevention purposes; see the Privacy Policy for details.

Cancel your subscription first

Deleting your account does not cancel an active App Store or Google Play subscription — that billing lives with Apple or Google, so cancel it there before you delete. Website (Stripe) subscriptions are cancelled automatically when your account is deleted.

• iPhone / iPad: Open Settings → tap your name → Subscriptions → select pinpointsurf → Cancel Subscription.
• Android: Open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions → select pinpointsurf → Cancel.
• Website: Sign in at pinpointsurf.com → Account — the cancel option is right there.

More billing and account help is on the Support page.